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Contract OperationsGroup

Digital Product Passports

Bring product evidence together for your passport requirements.

A digital product passport is a digital record of information about a product. We manage the product data coordination, supplier data collection and evidence management behind it, on whichever platform you choose.

The workload we manage

The evidence behind the record needs a managed process.

We agree the relevant products, information sources and platform requirements with you, then manage the work of bringing that evidence together into useful records.

Supplier data collection

Request and organise the product information and supporting evidence held by manufacturers, suppliers and your own teams.

Map the information needed

Map the evidence to the applicable product and platform requirements agreed with you and, where required, your specialist advisers.

Chase gaps as authorised

Track missing evidence, request clarification and follow up with the relevant teams or suppliers within your authorisation.

Prepare structured records

Organise approved source data into structured product records, retaining the supporting evidence and questions for your review.

Product data coordination

Coordinate the agreed implementation work with your chosen platform provider, keeping the information, questions and next steps organised.

Maintain records and changes

Keep the records, source evidence and change history organised as product information changes, within the agreed service scope.

What changes for your team

Product evidence that stays usable.

What managed product data coordination and evidence management is designed to change for the people who currently gather product information.

  • Fewer chaser emails

    We send and follow up the manufacturer and supplier requests you authorise.

  • Gaps and deadlines in view

    Missing evidence, open questions and agreed milestones sit in one list.

  • Traceable source evidence

    Each data point in a record links back to the document or confirmation it came from.

  • Records ready for review

    Structured product records your team and advisers can check before approval or publication.

  • Easier to update

    When a product, supplier or requirement changes, the change history shows what to revisit.

Practical outputs

What you receive

Product information and evidence brought into structured records for your agreed platform requirements, with gaps and changes easy to review.

  • Structured product records for the agreed platform requirements
  • Organised supporting manufacturer and supplier evidence
  • A gap and decision list showing the information or input needed
  • A change record to support ongoing review and maintenance

Illustrative example

Fictional data · structure only

Product-record evidence status

Example Outdoor Goods Ltd (fictional) · Product EX-220 insulated jacket

Record
Draft product record, version 3
Manufacturer
Example Textiles Co. (fictional)
Evidence held
Product specification sheet, care label artwork
Last change
Shell fabric supplier updated by your product team

Evidence status for this record

  • Material composition

    Source: Manufacturer specification sheet · Next step: Held — awaiting your review

    Evidence held
  • Composition of updated shell fabric

    Source: Not yet provided · Next step: Request from manufacturer, as authorised

    Information missing
  • Repair and care information

    Source: Care label artwork · Next step: Held — check wording with your team

    Evidence held
  • Environmental claim wording

    Source: Marketing draft · Next step: Your team or adviser to decide

    Your decision
The company, products and values shown are fictional placeholders. This example demonstrates structure only — it is not client data, advice on what your organisation must report or a description of software. Delivery can use your existing spreadsheets, shared drives or other agreed client tools.

Getting started

How we get started

Start with your product list, existing manufacturer or supplier documents and any platform requirements you already hold. We agree the evidence to gather and the records to prepare.

Agree products and platform requirements

01Confirm the products, relevant requirements, evidence sources and chosen platform, along with the people who review and approve the records.

Collect and structure evidence

02Organise existing manufacturer and supplier information, follow up on gaps as authorised and structure the evidence around the agreed requirements.

Prepare records and coordinate the work

03Prepare product records for review, coordinate agreed platform work and maintain the evidence and change record within the agreed scope.

Your agreed scope sets out the work we manage, the information you provide and the approvals you retain.

Clear lines of responsibility

We organise the evidence. You own the data and the claims.

Contract Operations Group manages

  • Manufacturer and supplier evidence requests
  • Mapping information to agreed applicable requirements
  • Gap tracking and authorised follow-up
  • Structured record preparation for review
  • Agreed platform coordination, maintenance and change history

Your business always retains

  • Accurate source information and supporting evidence
  • Product claims and classification decisions
  • Specialist declarations and advice where required
  • Applicable legal obligations
  • Final approval of product records and publication

Nothing is submitted or committed on your behalf without your explicit approval.

Alongside your advisers and platform provider

Connected evidence and clear next steps for implementation.

We organise product information and evidence around your agreed platform requirements, coordinate questions with your advisers and provider, and keep the record preparation and maintenance moving.

Requirements vary by product, jurisdiction and applicable rules; not every product already requires a passport, and there is no single deadline across all sectors. Platform implementation work is agreed within the service scope. Our support does not replace specialist advice, determine your legal obligations or guarantee compliance or acceptance of a passport.

Digital Product Passports enquiry

Talk to us about Digital Product Passports.

Tell us briefly where the workload sits today and what you need help with. No detailed questionnaire or document upload is needed to start.

  • We review your enquiry and reply by email
  • A short conversation about the support you need
  • An agreed scope, with your responsibilities and approvals kept clear

Please keep this first enquiry general. We agree appropriate arrangements for sharing confidential evidence, packaging or product data before requesting it.

Only full name and work email are required, along with the privacy acknowledgement. We aim to respond within two working days.